Shipping policy
Shipping Policy
Thank you for shopping with Sornixix.
Processing Time
Orders are typically processed within 1–3 business days after payment confirmation.
Processing times may be longer during holidays, promotional events, or periods of high demand.
Estimated Delivery Time
Estimated shipping time: 3–12 business days
Delivery times may vary depending on destination, customs processing, and local carrier conditions.
Shipping Confirmation
Once your order has shipped, you will receive a confirmation email containing tracking information when available.
Incorrect Shipping Information
Customers are responsible for providing accurate shipping information at checkout.
We are not responsible for delays or losses caused by incorrect addresses submitted by the customer.
Lost or Delayed Packages
If your package appears delayed or lost, please contact us and we will assist in working with the shipping carrier to resolve the issue.
Customs & Duties
International customers may be responsible for customs duties, import taxes, or additional fees imposed by local authorities.
Delivery Delays
Unexpected delays may occur due to:
- Customs inspections
- Weather conditions
- Transportation disruptions
- Carrier operational issues
We appreciate your patience and understanding in such situations.