Privacy policy

Privacy Policy

This Privacy Policy describes how Sornixix collects, uses, and protects your information when you visit or make a purchase from our store.

By using our website, you agree to the practices described in this policy.

Information We Collect

When you interact with our store, we may collect:

  • Name
  • Billing and shipping address
  • Email address
  • Phone number
  • Payment information
  • Device and browser information
  • IP address and cookies

How We Use Your Information

We use your information to:

  • Process and fulfill orders
  • Provide customer support
  • Improve our website and services
  • Prevent fraud and unauthorized transactions
  • Send order updates and service-related emails
  • Comply with legal obligations

Payment Security

Payments are securely processed through trusted third-party payment providers. We do not store full payment card details on our servers.

Cookies

Our website uses cookies and similar technologies to:

  • Improve browsing experience
  • Remember user preferences
  • Analyze website traffic
  • Support marketing and advertising activities

You may disable cookies through your browser settings at any time.

Sharing of Information

We do not sell your personal information. We may share limited information with:

  • Shipping carriers
  • Payment processors
  • Analytics providers
  • Legal authorities when required by law

Data Retention

We retain personal information only as long as necessary for operational, legal, or security purposes.

Your Rights

Depending on your location, you may have the right to:

  • Access your personal information
  • Request corrections
  • Request deletion of your data
  • Withdraw marketing consent

To exercise these rights, contact us at:

Third-Party Services

Our website may contain links to external websites or services. We are not responsible for the privacy practices of third parties.

Policy Updates

We reserve the right to update this Privacy Policy at any time. Changes will take effect immediately upon posting.